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We may collect the following types of information:
Business and contact details you provide (e.g., email address).
Customer review data you upload or allow us to process.
AI-generated content related to your reviews.
Technical information such as IP address, browser type, and usage data (collected automatically for security and analytics purposes).
2. How We Use Your Data
We process personal data to:
Collect and manage genuine customer reviews.
Generate AI-assisted responses to reviews.
Improve and optimize our Service.
Communicate with you regarding support, billing, or service updates.
Comply with legal obligations.
3. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
Consent – when you give us permission to process certain data.
Contract – when processing is necessary to provide our Service.
Legal obligation – when required to comply with applicable laws.
Legitimate interests – when processing is needed for our business operations without overriding your rights.
4. Data Sharing
We do not sell your personal data. We may share data with:
Service providers that help operate our Service (e.g., hosting providers, AI processing tools).
Legal authorities when required by law or to protect our rights.
All third parties we work with must comply with GDPR requirements.
5. Data Retention
We keep your personal data only as long as necessary for the purposes stated above or as required by law. You can request deletion of your data at any time.
6. Your GDPR Rights
You have the right to:
Access your personal data.
Correct inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Data portability (receive your data in a structured, machine-readable format).
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. International Data Transfers
If your data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
9. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be posted on our website with the date of the last revision.
Contact Us For any privacy-related questions or requests, please email: 📧 [email protected]
